Patient Access & Front Office Specialist

Millennium Physician Group; Venice (FL); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401K Retirement Plan with Matching

Employer-Paid Life Insurance Short &/–

Paid Time Off, Floating Holidays, and

Employee Assistance Program (EAP)

Job summary

Millennium Physician Group in Venice, FL is seeking a Patient Care Specialist to coordinate front office tasks, scheduling, and patient communications across the clinic. You will support efficient care center operations, verify information, and handle routine patient access issues under supervision.

The role requires a high school diploma and 1–2 years in healthcare support or related roles, with strong communication and time-management skills.

Qualifications

• High school diploma or equivalent required; 1-2 years of administrative, patient access, customer service, or healthcare support experience preferred.
• Knowledge of front office healthcare operations, scheduling, registration, and patient communication processes.
• Ability to interpret standard procedures and resolve routine to moderately complex patient support issues.
• Proficiency with EMR, scheduling, phone systems, and standard office software; insurance verification knowledge is a plus.

Responsibilities

• Coordinate patient scheduling, registration, visit preparation, and follow-up activities across assigned care center workflows.
• Verify patient demographics, insurance information, referral details, and required documentation prior to or during visits.
• Respond to patient calls, messages, and front desk inquiries, providing accurate information within established guidelines.
• Identify scheduling gaps, missing documentation, or incomplete patient information and take appropriate steps to resolve routine issues.
• Route clinical messages, refill requests, forms, and care-related inquiries to the appropriate care team members.
• Maintain accurate records in electronic medical record, scheduling, and patient communication systems.
• Support daily front office workflow by prioritizing routine tasks, coordinating with clinical staff, and escalating issues when needed.

Skills

Strong communication

Service orientation

Attention to detail

Confidentiality

Time management

Education

High school diploma or equivalent

Tools

Electronic medical record systems

Scheduling systems

Phone systems

Office software

Job description

Millennium Physician Group in Venice, FL is seeking a Patient Care Specialist to coordinate front office tasks, scheduling, and patient communications across the clinic. You will support efficient care center operations, verify information, and handle routine patient access issues under supervision.

The role requires a high school diploma and 1–2 years in healthcare support or related roles, with strong communication and time-management skills.