Patient Care & Scheduling Specialist

University of Utah; Salt Lake City (UT); Hybrid; USD 42,000 - 56,000; Full time

Job summary

University of Utah Health is seeking a patient‑focused coordinator to manage appointment scheduling across departments, coordinate pre/post‑op care, and ensure timely patient communications at the Pain Management Center in Salt Lake City.

The role requires strong knowledge of Epic scheduling, insurance verification, and multi‑disciplinary coordination with physicians and staff. This on‑site position supports patients before, during, and after their visits.

Qualifications

• Advanced knowledge of scheduling, registration, and referrals in Epic.
• Understanding insurance verification and authorizations.
• Familiarity with multidisciplinary care coordination.
• Strong organizational and communication skills.

Responsibilities

• Schedule and coordinate appointments across departments and locations.
• Manage waitlists and adjust capacity for scheduling efficiency.
• Confirm appointments and provide pre‑procedure instructions.
• Coordinate surgical cases and pre/post‑op care.

Job description

University of Utah Health is seeking a patient‑focused coordinator to manage appointment scheduling across departments, coordinate pre/post‑op care, and ensure timely patient communications at the Pain Management Center in Salt Lake City.

The role requires strong knowledge of Epic scheduling, insurance verification, and multi‑disciplinary coordination with physicians and staff. This on‑site position supports patients before, during, and after their visits.