Patient Care & Scheduling Specialist

Talentify; Pawtucket (RI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking a Patient Care Coordinator to manage front desk duties, patient flow, and coordination with the care team. You will greet patients, handle calls and emails, and help ensure a smooth, positive patient experience.

Key responsibilities include appointment scheduling, reminders, insurance verification, EMR data entry, and maintaining organized patient records. Strong communication and organizational skills are essential in a fast-paced clinic setting.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication focused on patients.
• Ability to manage multiple priorities in a fast-paced setting.

Responsibilities

• Greet patients and serve as primary contact for patient interactions.
• Answer calls, inquiries, and emails promptly and professionally.
• Schedule appointments and optimize provider calendars, including cancellations.
• Confirm appointments and send reminders to reduce no-shows.
• Verify insurance eligibility and enter patient data accurately in EMR.
• Explain coverage and patient financial responsibilities clearly.
• Prepare patient charts and documentation before visits.
• Record charges and payments in EMR and reconcile accounts.
• Run reports to ensure charges are billed and up-to-date.
• Monitor patient flow and provider schedules to minimize bottlenecks.

Skills

Customer service

Scheduling

EMR literacy

Communication

Education

High school diploma

Tools

EMR system

Job description

AEG is seeking a Patient Care Coordinator to manage front desk duties, patient flow, and coordination with the care team. You will greet patients, handle calls and emails, and help ensure a smooth, positive patient experience.

Key responsibilities include appointment scheduling, reminders, insurance verification, EMR data entry, and maintaining organized patient records. Strong communication and organizational skills are essential in a fast-paced clinic setting.