Patient Care & Scheduling Coordinator

Internal Medicine Associates LLC; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Internal Medicine Associates LLC is seeking a Patient Care Coordinator to support the Scheduling – Business Office. You will coordinate care with patients, referring providers and IMA Providers to schedule appointments and procedures, and you will direct patient EMR for approvals.

The role includes handling multi-line calls, collecting required documentation, and ensuring HIPAA-compliant records. Office duties include maintaining accurate scheduling, triaging referrals, and communicating

Qualifications

• High school diploma or GED is required.
• Minimum two years of administrative assistant experience in a medical office, including experience with insurance preauthorization and patient collections.

Responsibilities

• Coordinate and schedule procedures, new patient and follow-up appointments according to policies and procedures.
• Interact with patients, physicians and staff to provide accurate, timely information.
• Triage referrals with precise documentation and obtain additional documentation as requested by providers.
• Direct and process referrals to appropriate IMA Physician/Staff and ensure scheduling preferences are met.
• Coordinate anesthesia, procedure prep and outside facilities as needed.
• Obtain insurance preauthorization and authorization for procedures.
• Review demographic, financial and clinical paperwork to ensure completeness before procedure date.
• Maintain patient records confidentially per HIPAA and policy.
• Answer calls, screen messages, and route inquiries to appropriate departments.

Skills

Office equipment

Filing and paperwork

Phone triage

Written communication

Insurance information

Insurance issues

Education

Two years admin exp in medical office

Tools

Microsoft Office

CPT/ICD-10 coding

Job description

Internal Medicine Associates LLC is seeking a Patient Care Coordinator to support the Scheduling – Business Office. You will coordinate care with patients, referring providers and IMA Providers to schedule appointments and procedures, and you will direct patient EMR for approvals.

The role includes handling multi-line calls, collecting required documentation, and ensuring HIPAA-compliant records. Office duties include maintaining accurate scheduling, triaging referrals, and communicating