Patient Care Scheduling Specialist

Astera Cancer Care; Norton Shores (MI); On-site; USD 25,000 - 33,000; Full time

Job summary

The Cancer & Hematology Centers is seeking a Scheduling Coordinator in Norton Shores, MI. You will support clinic operations by scheduling follow-up and treatment appointments, managing external referrals, handling no-shows, answering calls, and rescheduling as needed.

Required High School Diploma or equivalent; preferred one year of experience in outpatient healthcare. You will collaborate with the care team to ensure coordinated patient care and maintain the patient EMR while contributing to

Qualifications

• Required High School Diploma or equivalent.
• Preferred one year experience in an outpatient physician practice or healthcare setting.

Responsibilities

• Schedule routine follow-up and treatment appointments.
• Manage external referrals and consults.
• Handle no-shows, answer phone calls, and reschedule patients on bump lists.
• Collaborate with care team to ensure coordinated patient care.
• Maintain patient electronic medical records.

Skills

Scheduling experience

Communication

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

The Cancer & Hematology Centers is seeking a Scheduling Coordinator in Norton Shores, MI. You will support clinic operations by scheduling follow-up and treatment appointments, managing external referrals, handling no-shows, answering calls, and rescheduling as needed.

Required High School Diploma or equivalent; preferred one year of experience in outpatient healthcare. You will collaborate with the care team to ensure coordinated patient care and maintain the patient EMR while contributing to