Patient Care & Scheduling Specialist

Accelerate Dental; McCall (ID); On-site; USD 38,000 - 46,000; Full time

Job summary

McCall Dental Care is seeking a Patient Care & Scheduling Coordinator to guide patients from first contact through checkout, ensuring a welcoming, informed experience. You will connect patients with front office, scheduling, and clinical teams to maintain smooth operations.

The role emphasizes warm communication, organization, and proactive follow-up to keep recall visits on track and ensure seamless patient care.

Qualifications

• Warm, friendly, and genuinely enjoys helping people.
• Highly organized and detail-oriented.
• An excellent communicator.
• Comfortable managing multiple priorities in a busy environment.
• Proactive about following up and completing tasks.
• Dental or healthcare experience is preferred.

Responsibilities

• Handle patient experience at front desk, including greeting, phone calls, check-in, and checkout.
• Maintain an efficient scheduling process, manage recalls and appointments, and coordinate reminders.
• Coordinate treatment follow-ups with the clinical team and manage patient records and communications.

Skills

Communication

Organization

Customer service

Job description

McCall Dental Care is seeking a Patient Care & Scheduling Coordinator to guide patients from first contact through checkout, ensuring a welcoming, informed experience. You will connect patients with front office, scheduling, and clinical teams to maintain smooth operations.

The role emphasizes warm communication, organization, and proactive follow-up to keep recall visits on track and ensure seamless patient care.