Dental Patient Care Coordinator - Scheduling & Education

Smilebuilderz LLC; Lancaster (Lancaster County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental, & Vision Insurance

401(K) Plan

Job summary

Smilebuilderz LLC is seeking a Patient Care Coordinator responsible for managing the doctor’s schedule and developing relationships with patients. Essential functions include greeting new patients, confirming appointments, and ensuring all necessary paperwork is complete.

The ideal candidate will demonstrate exceptional customer service and communication skills. Working primarily in a controlled office environment and handling various administrative tasks will be required. Shift differentials apply for Saturdays, and candidates should be comfortable in a clinical setting.

Qualifications

• Managing a doctor’s schedule and developing patient relationships.
• Greet new patients and confirm necessary paperwork before visits.
• Maintain schedules and financial arrangements with patients.

Responsibilities

• Greet all new patients and introduce yourself as the Care Coordinator.
• Confirm all necessary consents and clearances before appointments.
• Maintain patient relationships by acknowledging life milestones.

Skills

Exceptional customer service skills

Strong communication skills

Exceptional patient education ability

Self motivation

Ability to multitask

Excellent keyboard/computer skills

Tools

Dentrix

Basic computer systems

Multi-line phone system

Job description

Smilebuilderz LLC is seeking a Patient Care Coordinator responsible for managing the doctor’s schedule and developing relationships with patients. Essential functions include greeting new patients, confirming appointments, and ensuring all necessary paperwork is complete.

The ideal candidate will demonstrate exceptional customer service and communication skills. Working primarily in a controlled office environment and handling various administrative tasks will be required. Shift differentials apply for Saturdays, and candidates should be comfortable in a clinical setting.