Patient Care & Scheduling Specialist

Medical Home Care; Malvern (Chester County); On-site; USD 36,000 - 52,000; Full time

Job summary

Medical Home Care in Malvern, PA, is seeking a Patient Care Coordinator to join on-site in Malvern. The role focuses on scheduling appointments, arranging equipment deliveries, and ensuring accurate documentation to support patient care and caregiver understanding.

Ideal candidates will handle inquiries from patients and caregivers, explain available products and services, and collaborate with clinical staff and insurance representatives to verify coverage and ensure timely follow-ups in a

Qualifications

• Scheduling and follow-up to ensure timely patient service.
• Professional communication with patients, caregivers, and healthcare partners.
• Experience or aptitude in care coordination and service organization.
• Familiarity with medical terminology and willingness to learn DME language.
• Commitment to high-quality patient care and empathy.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Coordinate patient services, including scheduling appointments and arranging equipment delivery.
• Explain products and services to patients and caregivers and provide usage instructions.
• Verify insurance coverage and maintain accurate patient documentation.
• Collaborate with clinical staff and insurance representatives to support smooth care transitions.
• Respond to in-person and phone inquiries with clear and compassionate communication.

Skills

Phone etiquette

Attention to detail

Communication with patients

Care coordination

Multitasking in fast-paced setting

Education

High school diploma or equivalent

Job description

Medical Home Care in Malvern, PA, is seeking a Patient Care Coordinator to join on-site in Malvern. The role focuses on scheduling appointments, arranging equipment deliveries, and ensuring accurate documentation to support patient care and caregiver understanding.

Ideal candidates will handle inquiries from patients and caregivers, explain available products and services, and collaborate with clinical staff and insurance representatives to verify coverage and ensure timely follow-ups in a