Home Care Scheduling & Care Coordination Assistant

Penn Medicine, University of Pennsylvania Health System; Princeton (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Penn Medicine in New Jersey seeks a Clinical and Scheduling Operations Assistant to provide administrative and clinical support to home care teams. The role involves accessing information systems, confirming orders with physicians, scheduling visits, and coordinating care across multiple health services.

The position requires an LPN license in New Jersey and at least 2 years of healthcare experience with patient interactions. Strong communication and EMR proficiency are essential.

Qualifications

• LPN-NJ licensed and NJ licensure required depending on location and scope.
• Minimum 2+ years clinical healthcare experience with patient interactions.

Responsibilities

• Interacts with patients to initiate and coordinate homecare services and supports clinical follow-up.
• Answers phones, routes requests, and documents in EMR; improves patient experience per protocols.
• Schedules appointments by reason, location, and protocol; coordinates care with specialists and services.
• Collaborates with clinical team for scheduling, notifying delays or changes, and charting essentials.
• Maintains accurate work queues, prepares Penn Chart records, and ensures regulatory documentation.

Education

H.S. Diploma/GED

Associate of Science

Bachelor of Science

Practical Nursing Program

Job description

Penn Medicine in New Jersey seeks a Clinical and Scheduling Operations Assistant to provide administrative and clinical support to home care teams. The role involves accessing information systems, confirming orders with physicians, scheduling visits, and coordinating care across multiple health services.

The position requires an LPN license in New Jersey and at least 2 years of healthcare experience with patient interactions. Strong communication and EMR proficiency are essential.