Patient Care & Scheduling Specialist

Loma Linda University Health; Loma Linda (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Loma Linda University Health is seeking a Clinical Support Representative to act as a primary contact for patients and providers, handling scheduling, registration support, and insurance verification. The role involves documentation management, referral processing, and coordinating care to support efficient clinic operations.

Ideal candidates have at least one year of patient or customer service experience and familiarity with EMR systems and Microsoft Office.

Qualifications

• Minimum one year of patient or customer service experience preferred.
• Knowledge of healthcare office operations, scheduling, insurance verification, and medical terminology.

Responsibilities

• Serve as primary point of contact for patients and providers by phone and in person.
• Perform scheduling, registration support, and insurance verification.
• Assist with documentation management, referral processing, and care coordination.
• Support daily clinic and operational workflows.

Skills

Customer service

Communication

Attention to detail

Problem solving

Tools

EMR software

Microsoft Office

Scheduling systems

Job description

Loma Linda University Health is seeking a Clinical Support Representative to act as a primary contact for patients and providers, handling scheduling, registration support, and insurance verification. The role involves documentation management, referral processing, and coordinating care to support efficient clinic operations.

Ideal candidates have at least one year of patient or customer service experience and familiarity with EMR systems and Microsoft Office.