Patient Flow & Scheduling Specialist

Loma Linda University Health; Loma Linda (CA); On-site; USD 19,000 - 30,000; Full time

Job summary

Loma Linda University Health's Surgery - Colorectal Clinic is seeking a Patient Service Rep to manage patient flow for electronic check-in, check-out, and appointment procedures. The role requires exceptional communication, interpersonal skills, and efficiency, with confidential, professional, and personable interactions throughout the day.

Responsibilities include welcoming patients, coordinating scheduling, and assisting staff to maintain smooth clinic operations.

Qualifications

• High School Diploma or GED required.
• Minimum six months of customer service, general office or receptionist experience.
• Medical field experience preferred.

Responsibilities

• Manages patient flow for electronic check-in and check-out.
• Handles appointment procedures with professional communication.
• Maintains confidentiality and personable interactions; supports overall office efficiency.
• Performs other duties as needed.

Skills

Communication

Interpersonal skills

Efficiency

Multitasking

Attention to detail

Problem solving

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

PowerPoint

Job description

Loma Linda University Health's Surgery - Colorectal Clinic is seeking a Patient Service Rep to manage patient flow for electronic check-in, check-out, and appointment procedures. The role requires exceptional communication, interpersonal skills, and efficiency, with confidential, professional, and personable interactions throughout the day.

Responsibilities include welcoming patients, coordinating scheduling, and assisting staff to maintain smooth clinic operations.