Patient Care & Scheduling Specialist

Better Hearing Care; Little Rock (AR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health insurance

Dental and vision coverage

401(k) retirement plan

Employee hearing-care benefits

Paid training and continuing education

Opportunities for advancement

Employee discounts

Job summary

Better Hearing Care is seeking a dependable Patient Care Coordinator in Little Rock, AR. You will greet patients, answer calls, schedule appointments, and help keep the front office organized with a caring, patient-first approach.

Ideal candidates are friendly, reliable, organized, and able to use scheduling systems. Medical-office experience is a plus, with benefits offered including PTO and health coverage.

Qualifications

• Experience in customer-facing roles preferred.
• Strong communication skills over the phone and in person.
• Able to stay organized and handle multiple tasks.

Responsibilities

• Greet patients and help them feel comfortable on arrival.
• Answer phones and assist patients with questions.
• Schedule, confirm, and reschedule appointments.

Skills

Customer service

Phone communication

Organization

Team player

Tools

Scheduling software

Job description

Better Hearing Care is seeking a dependable Patient Care Coordinator in Little Rock, AR. You will greet patients, answer calls, schedule appointments, and help keep the front office organized with a caring, patient-first approach.

Ideal candidates are friendly, reliable, organized, and able to use scheduling systems. Medical-office experience is a plus, with benefits offered including PTO and health coverage.