Patient Care & Scheduling Specialist

Integrity Rehab Group; Hilton Head Island (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Holiday pay

Medical/Dental/Vision insurance

Job summary

Beaufort Orthopaedic Sports & Spine/ Integrity Rehab Group in Hilton Head, SC, seeks a Patient Care Coordinator to greet patients and manage insurance, referrals, and scheduling while delivering exceptional customer service.

You will navigate multiple EHR and billing portals, verify coverage, collect payments, and help keep the front desk running smoothly in a fast-paced clinic environment.

Qualifications

• Excellent customer service skills and multitasking in a fast-paced environment.
• Attention to detail is crucial to ensure accuracy and efficiency.
• Able to work independently and as part of a team; adaptable.

Responsibilities

• Greet patients and assist with insurance, referrals, and scheduling questions.
• Handle multiple computer programs and web portals efficiently.
• Answer incoming calls and schedule new and recurring appointments.
• Verify insurance coverage and obtain authorizations; collect payments and balance end of day.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Education

null

Tools

EHR systems

Job description

Beaufort Orthopaedic Sports & Spine/ Integrity Rehab Group in Hilton Head, SC, seeks a Patient Care Coordinator to greet patients and manage insurance, referrals, and scheduling while delivering exceptional customer service.

You will navigate multiple EHR and billing portals, verify coverage, collect payments, and help keep the front desk running smoothly in a fast-paced clinic environment.