Patient Care & Scheduling Specialist

Professional Physical Therapy; City of White Plains (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off

Job summary

Professional PT in White Plains, NY is seeking a Patient Care Coordinator to be the first point of contact for patients and ensure an outstanding experience. You will greet patients, answer phones, schedule appointments, and handle new patient registration with care and efficiency.

The role emphasizes strong communication, organizational skills, and a patient-first attitude. Benefits include health coverage and a 401k, with a monthly performance bonus based on experience.

Qualifications

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet patients.
• Answer phones.
• Schedule patient appointments.
• Complete new patient registration and data entry.
• Discuss insurance benefits, authorization requirements and payment responsibilities.
• Collect patient balances (copay/deductible/coinsurance).
• Perform standard day-to-day clinical administrative responsibilities.

Skills

Excellent interpersonal and沟通 skills

Proficient in computer skills and able

Education

High school diploma or equivalent

Job description

Professional PT in White Plains, NY is seeking a Patient Care Coordinator to be the first point of contact for patients and ensure an outstanding experience. You will greet patients, answer phones, schedule appointments, and handle new patient registration with care and efficiency.

The role emphasizes strong communication, organizational skills, and a patient-first attitude. Benefits include health coverage and a 401k, with a monthly performance bonus based on experience.