Patient Care Coordinator – Front Desk, Admin & Benefits

Professional Physical Therapy; Carle Place (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off

Job summary

Professional Physical Therapy in Carle Place, NY is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients and ensure a positive patient experience. You will greet patients, answer phones, schedule appointments, and handle new patient registration with care.

Ideal candidates have a high school diploma, strong interpersonal and communication skills, attention to detail, and comfort with insurance discussions and collecting balances.

Qualifications

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably healthcare.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Skills

Interpersonal skills

Communication

Organizational skills

Attention to detail

Multitasking

Computer literacy

Education

High school diploma or equivalent

Job description

Professional Physical Therapy in Carle Place, NY is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients and ensure a positive patient experience. You will greet patients, answer phones, schedule appointments, and handle new patient registration with care.

Ideal candidates have a high school diploma, strong interpersonal and communication skills, attention to detail, and comfort with insurance discussions and collecting balances.