Turn this role into an interview — a resume and cover letter built around what this employer wants.
Professional PT is seeking a Patient Care Coordinator to greet patients, answer phones, schedule appointments, and manage registrations with a patient-centered approach. The role supports billing, insurance discussions, and balances collection in a fast-paced clinic in New York.
Ideal candidates will have a high school diploma, healthcare or customer service experience, and strong communication and organizational skills. A monthly performance bonus and NY Sick Law benefits are offered.
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.
Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation:
Responsibilities:
Greet patients
Answer phones
Schedule patient appointments
Complete new patient registration and data entry
Discuss insurance benefits, authorization requirements and payment responsibilities
Collect patient balances (copay/deductible/coinsurance)
Perform standard day-to-day clinical administrative responsibilities
High school diploma or equivalent.
Prior experience in a customer service or administrative role, preferably in a healthcare setting.
Excellent interpersonal and communication skills.
Strong attention to detail and organizational skills.
Ability to multitask, prioritize tasks, and work in a fast-paced environment.
Proficient in computer skills and ability to learn new software systems.
Monthly performance bonus
Sick time earned based on New York Safe and Sick Law