Patient Care & Scheduling Specialist

US Department of Veterans Affairs; Charleston (SC); On-site; USD 36,000 - 42,000; Full time

Job summary

The US Department of Veterans Affairs in Charleston, SC is seeking a Medical Support Assistant to support patient flow in a clinical setting. The role involves answering phones, greeting patients, routing messages, and assisting with scheduling under VA guidelines.

The position requires basic clerical experience for GS-5 eligibility, with duties including processing orders, maintaining patient data, and ensuring smooth front-desk operations.

Qualifications

• Six months experience of clerical, office, customer service, or other administrative work.
• Four years above high school education, or equivalent combination of experience and education.
• Equivalent combination of experience and education.

Responsibilities

• Answer phones and greet patients.
• Relay messages to appropriate staff.
• Schedule appointments according to guidelines.
• Interpret and verify provider orders in accordance with scheduling guidelines.

Skills

Clerical experience

Customer service

Office administration

Education

Four years above high school

Job description

The US Department of Veterans Affairs in Charleston, SC is seeking a Medical Support Assistant to support patient flow in a clinical setting. The role involves answering phones, greeting patients, routing messages, and assisting with scheduling under VA guidelines.

The position requires basic clerical experience for GS-5 eligibility, with duties including processing orders, maintaining patient data, and ensuring smooth front-desk operations.