Patient Care Scheduler & Medical Support Assistant

Veterans Health Administration (DOVA); Alamosa (CO); On-site; USD 32,000 - 68,000; Full time

Job summary

Department of Veterans Affairs seeks a Medical Support Assistant (GS-03/05) to schedule and coordinate patient appointments at VA facilities in Colorado. The role involves greeting patients, facilitating communications, and supporting clinical staff with electronic health records and administrative tasks.

The position is full-time and located on-site across Colorado facilities. Eligible applicants include U.S. citizens and current VA employees; comprehensive benefits are provided.

Qualifications

• Scheduling and rescheduling patients for treatment.
• Interacting with internal and external customers.
• Managing electronic health records and scheduling guidelines.

Responsibilities

• Schedule and reschedule patient appointments.
• Coordinate information related to patient care and services.
• Answer telephone calls, secure messaging, and greet patients.
• Refer patients to other medical clinics as needed.

Skills

Customer service

Scheduling

EHR familiarity

Communication skills

Multitasking

Education

High school diploma

Job description

Department of Veterans Affairs seeks a Medical Support Assistant (GS-03/05) to schedule and coordinate patient appointments at VA facilities in Colorado. The role involves greeting patients, facilitating communications, and supporting clinical staff with electronic health records and administrative tasks.

The position is full-time and located on-site across Colorado facilities. Eligible applicants include U.S. citizens and current VA employees; comprehensive benefits are provided.