Patient Care & Scheduling Specialist

Drayer Physical Therapy Institute; Byram Township (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Charity Day

Health Insurance

Paid Time Off + holidays

401K + company match

Job summary

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator (PCC-I) in Stanhope, NJ. This entry-level role focuses on friendly front-desk operations, patient intake, and accurate insurance verification while delivering excellent customer service.

Responsibilities include greeting patients, scheduling referrals, collecting payments, and maintaining an organized front office.

Qualifications

• High School Diploma or equivalent is required.
• Strong customer service skills and the ability to multitask.
• Excellent communication and time management abilities.

Responsibilities

• Collect payments at the time of service.
• Convert referrals into patient evaluations.
• Schedule patient visits and manage front-desk flow.
• Provide outstanding customer service and welcoming atmosphere.
• Maintain organized front-office workspace and documentation.

Skills

Customer service

Multitasking

Time management

Communication skills

Presentation skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

EMR software

Job description

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator (PCC-I) in Stanhope, NJ. This entry-level role focuses on friendly front-desk operations, patient intake, and accurate insurance verification while delivering excellent customer service.

Responsibilities include greeting patients, scheduling referrals, collecting payments, and maintaining an organized front office.