Patient Access & Scheduling Specialist

Independence Health System; Latrobe, Northern (Westmoreland County, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Independence Health System seeks an administrative professional to support the Physician Practice. You will handle patient scheduling, pre-registration, and accurate data entry into the billing system to ensure smooth patient flow.

Responsibilities include processing referrals, authorizations, and maintaining a welcoming reception area while supporting compliance and quality initiatives. A high school diploma and strong communication skills are required.

Qualifications

• High School Diploma or GED.
• Strong leadership and organizational skills.
• Ability to communicate complex topics to diverse audiences.

Responsibilities

• Assist in patient scheduling and pre-registration.
• Enter patient information and charges into billing system.
• Process referrals and authorizations in a timely manner.
• Maintain a courteous reception area and handle calls/messages.
• Support department surveys and compliance documentation.

Skills

Customer service

Scheduling

Billing systems

Interpersonal skills

Mentoring

Education

High school diploma

Tools

Billing software

EHR systems

Job description

Independence Health System seeks an administrative professional to support the Physician Practice. You will handle patient scheduling, pre-registration, and accurate data entry into the billing system to ensure smooth patient flow.

Responsibilities include processing referrals, authorizations, and maintaining a welcoming reception area while supporting compliance and quality initiatives. A high school diploma and strong communication skills are required.