Patient Access Specialist: Smooth Registration & Scheduling

University of Texas; Austin (TX); Hybrid; USD 39,000 - 52,000; Full time

Job summary

University of Texas Dell Medical School is seeking a Patient Access Representative to support smooth registration and scheduling across specialty clinics. You will collect demographic, insurance, and clinical data, verify eligibility, process payments, and maintain HIPAA-compliant records.

The role requires strong customer service, multi-channel communication, and accuracy in data entry, with 40-hour weeks in Austin, TX. High school diploma and 2 years healthcare admin experience are required.

Qualifications

• 2 year(s) of experience in patient registration, scheduling, or related healthcare administrative role.
• Associate's Degree in Healthcare Administration preferred.
• Certification in Medical Office Administration or Patient Access preferred.

Responsibilities

• Register patients and check in for appointments and procedures.
• Enter demographic, insurance, and clinical information into EMR with HIPAA compliance.
• Verify insurance cards and payer information in the system.
• Collect copayments and outstanding balances at the time of service.
• Respond to patient inquiries via phone, email, chat, and other channels.

Education

High School Diploma/GED

Associate's Degree in Healthcare Administration

CHAA – Certified Healthcare Access Associate

Job description

University of Texas Dell Medical School is seeking a Patient Access Representative to support smooth registration and scheduling across specialty clinics. You will collect demographic, insurance, and clinical data, verify eligibility, process payments, and maintain HIPAA-compliant records.

The role requires strong customer service, multi-channel communication, and accuracy in data entry, with 40-hour weeks in Austin, TX. High school diploma and 2 years healthcare admin experience are required.