Patient Care & Scheduling Specialist

US-Department-of-Veterans-Affair; Biloxi (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

US Department of Veterans Affairs Biloxi, MS is seeking a Medical Support Assistant to perform health care consult management duties. The role may be referred for grandfathering under VA policies for current employees.

GS-04/05 developmental and full-performance levels cover scheduling, patient interviews, referrals, and coordinating with clinical staff. Strong communication and basic medical terminology knowledge are essential for success.

Qualifications

• Citizenship requirement with potential grandfathering for current VA employees.
• HS diploma or GED or equivalent is required.
• English language proficiency required for spoken and written communication.

Responsibilities

• Schedule and reschedule patient appointments and consultations.
• Interview patients and collect necessary information for care.
• Assist with patient referrals to clinics and coordinate with care teams.
• Verify demographics and insurance information; maintain electronic health records.

Skills

Communication

Interpersonal skills

Office software

Medical terminology

Education

High school diploma or GED

Job description

US Department of Veterans Affairs Biloxi, MS is seeking a Medical Support Assistant to perform health care consult management duties. The role may be referred for grandfathering under VA policies for current employees.

GS-04/05 developmental and full-performance levels cover scheduling, patient interviews, referrals, and coordinating with clinical staff. Strong communication and basic medical terminology knowledge are essential for success.