Care Navigator: Advanced Medical Scheduling Specialist

US-Department-of-Veterans-Affair; Chillicothe (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant (AMSA) at the VA Medical Center. The AMSA handles scheduling per the National Scheduling Directive and will work with PC applications, Vista systems, and Federal EHR to support patient access and care coordination.

The role requires a high school diploma or equivalent, English proficiency, and the ability to manage multiple tasks in a fast-paced clinical environment. GS-06 classification applies.

Qualifications

• One year of creditable experience equivalent to the next lower grade.
• High school diploma or equivalent required.
• English language proficiency is required.

Responsibilities

• Advanced Medical Support Assistant schedules appointments per the National Scheduling Directive.
• Interfaces with PC applications, Vista applications, and Federal EHR systems.
• Collaborates with medical staff to ensure patient access and flow.

Skills

Scheduling expertise

Interdisciplinary coordination

Medical terminology

Communication

Prioritization & organization

Report preparation & data presentation

Education

High school diploma or equivalent

Job description

U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant (AMSA) at the VA Medical Center. The AMSA handles scheduling per the National Scheduling Directive and will work with PC applications, Vista systems, and Federal EHR to support patient access and care coordination.

The role requires a high school diploma or equivalent, English proficiency, and the ability to manage multiple tasks in a fast-paced clinical environment. GS-06 classification applies.