Patient Care & Scheduling Coordinator

UofL Health; Louisville (KY); On-site; USD 38,000 - 48,000; Full time

Job summary

UofL Health in Louisville, KY is seeking a Medical Scheduler to support clinicians by scheduling follow-up visits, tests and procedures for patients of all ages. The role integrates with the care team to ensure timely care and smooth patient flow.

Responsibilities include obtaining pre-certifications, coordinating tests such as invasive cardiology procedures, discussing instructions with patients, and contacting patients to schedule appointments.

Qualifications

• High school diploma or GED required.
• Two years of scheduling in a multi-specialty clinic preferred.
• Direct patient interaction with HIPAA compliance.

Responsibilities

• Schedule follow up/return visits for patients.
• Obtain appropriate pre-certification and pre-authorizations as needed.
• Schedule medical tests and procedures for patients.
• Discuss patient instructions for procedures and ensure understanding.
• Call patients to schedule procedures and provide follow-up instructions.
• Use Allscripts, Centricity Business, and online paging systems.

Skills

HIPAA compliance

Customer service

Education

High school diploma or GED/Equivalent

Two years scheduling experience in multi-specialty clinic

Job description

UofL Health in Louisville, KY is seeking a Medical Scheduler to support clinicians by scheduling follow-up visits, tests and procedures for patients of all ages. The role integrates with the care team to ensure timely care and smooth patient flow.

Responsibilities include obtaining pre-certifications, coordinating tests such as invasive cardiology procedures, discussing instructions with patients, and contacting patients to schedule appointments.