Patient Care & Scheduling Coordinator

Affinity Eye Care; Elgin (IL); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is hiring a Patient Care Coordinator to handle front desk operations and support patient flow, scheduling, and coordination across care teams. You will anticipate needs, communicate clearly, and manage daily schedules to ensure efficient, high-quality visits for every patient.

The role requires strong organizational and communication skills, proficiency with EMR systems, and the ability to work collaboratively in a fast-paced environment. On-site, full-time with comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and ability to learn EMR.
• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Greet patients, customers, and vendors; be primary contact.
• Answer calls, respond to inquiries, manage emails professionally.
• Schedule appointments and optimize provider schedules.
• Confirm appointments and send reminders to reduce no-shows.
• Verify insurance eligibility and enter patient data in EMR.
• Explain coverage and patient financial responsibility clearly.
• Prepare charts and documents for visits to support flow.
• Process charges and payments; monitor accounts for accuracy.
• Run reports to ensure billing is up to date.
• Coordinate with clinical and optical teams for smooth transitions.

Skills

Organizational skills

Communication skills

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Tools

EMR / practice management systems

Job description

AEG is hiring a Patient Care Coordinator to handle front desk operations and support patient flow, scheduling, and coordination across care teams. You will anticipate needs, communicate clearly, and manage daily schedules to ensure efficient, high-quality visits for every patient.

The role requires strong organizational and communication skills, proficiency with EMR systems, and the ability to work collaboratively in a fast-paced environment. On-site, full-time with comprehensive benefits.