Patient Care & Scheduling Coordinator

Stanford Health Care; California; On-site; USD 48,000 - 54,000; Full time

Job summary

Stanford Health Care is seeking a Patient Administrative Specialist to manage new patient coordination, surgery scheduling, and front office functions in an outpatient clinic. The PAS role includes handling registrations, verifying insurance, and addressing patient inquiries with empathy to ensure a seamless patient experience.

Qualified candidates have a high school diploma or GED, with associates or bachelor’s degree preferred, and at least three years of healthcare experience.

Qualifications

• High School Diploma/GED required.
• Associate degree or Bachelor’s degree in health related field from an accredited college or university preferred.

Responsibilities

• Greet patients and complete registration check-in and check-out; verify insurance information.
• Assist with complex scheduling and referrals, track appointments in a timely manner.
• Handle high volume inbound and outbound patient calls and routing of messages.
• Maintain faxes, mail, and documentation; keep medical records systems up to date.
• Coordinate with providers and PAS staff to ensure smooth patient flow and care continuity.

Skills

Strong communication

Time management

Multiline phone systems

Empathy & customer service

Education

High School Diploma or GED

Associate or Bachelor’s degree in health field

Job description

Stanford Health Care is seeking a Patient Administrative Specialist to manage new patient coordination, surgery scheduling, and front office functions in an outpatient clinic. The PAS role includes handling registrations, verifying insurance, and addressing patient inquiries with empathy to ensure a seamless patient experience.

Qualified candidates have a high school diploma or GED, with associates or bachelor’s degree preferred, and at least three years of healthcare experience.