Patient Care & Scheduling Coordinator

Talentify; Austin (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan - Pre-tax and R

Life Insurance (Voluntary Life & AD&D)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Job summary

Actalent is seeking a friendly, professional front desk administrative professional in Austin, TX, to greet patients and manage the patient flow. This contract-to-hire role requires coordinating with medical staff, handling registrations, and supporting access to care through interpreters and transportation assistance.

The ideal candidate will have strong customer service, healthcare knowledge, and experience with medical office workflows, including athena systems, to ensure smooth daily

Qualifications

• Customer service, health care, case management, prior authorization, care management experience.
• Experience providing patient-centered administrative support.
• Familiarity with athena and medical office workflows.

Responsibilities

• Greet and assist patients and visitors with warmth and professionalism.
• Oversee waiting room experience and communicate delays.
• Maintain front desk operations and coordinate with medical staff.
• Keep provider schedules organized for efficiency.
• Collect and update patient registrations and health information.
• Assist with interpreters, transportation, and prescription assistance.
• Handle intake processes including records management.
• Process co-pays and insurance transactions accurately.
• Manage medical records filing, scanning and organization.
• Answer calls, schedule appointments and assist with follow-ups.

Skills

Customer service

Health care

Case management

Prior authorization

Care management

customer service experience

Medical assistant

athena

Job description

Actalent is seeking a friendly, professional front desk administrative professional in Austin, TX, to greet patients and manage the patient flow. This contract-to-hire role requires coordinating with medical staff, handling registrations, and supporting access to care through interpreters and transportation assistance.

The ideal candidate will have strong customer service, healthcare knowledge, and experience with medical office workflows, including athena systems, to ensure smooth daily