Patient Care Scheduling & Billing Coordinator

Campbell Clinic Inc.; Germantown (TN); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan Matching + Profit Sharing

Paid Time Off

8 Paid Holidays

Job summary

Campbell Clinic Inc. is seeking a part-time Business Services Specialist to support scheduling patient care and serve as a liaison between patients and staff in Germantown, TN. The role emphasizes accurate intake, billing, and coordination with the PT team to ensure benefits are obtained before appointments.

The ideal candidate will have a high school diploma, prior PT office experience, and basic computer skills to manage appointments, billing, and insurance communications efficiently.

Qualifications

• High school diploma or GED required.
• Previous experience in the operations of a physical therapy office preferred.
• Must be computer literate with basic computer skills.

Responsibilities

• Schedule appointments for physical therapy.
• Manage phone system and take messages.
• Greet visitors and determine patient needs.
• Enter patient intake forms.
• Explain insurance coverage and financial responsibility to patients.
• Collect co-pay, co-insurance and other balances owed.
• Print billing slips for therapists.
• Schedule follow-up appointments and cancel no-shows.
• Enter charges and reconcile payments.
• Manage Athena buckets and ensure claims are in drop status at charge entry.
• Maintain cash drawer and balance daily.
• Verify end-of-day billing slips are submitted.
• Coordinate with the Business Office to ensure eligibility and patient benefits.
• Perform other tasks as assigned.

Skills

Customer service

Scheduling

Communication

Education

High School Diploma or GED

Tools

Athena

Phone system

Job description

Campbell Clinic Inc. is seeking a part-time Business Services Specialist to support scheduling patient care and serve as a liaison between patients and staff in Germantown, TN. The role emphasizes accurate intake, billing, and coordination with the PT team to ensure benefits are obtained before appointments.

The ideal candidate will have a high school diploma, prior PT office experience, and basic computer skills to manage appointments, billing, and insurance communications efficiently.