Patient Care Scheduler & Front Desk Specialist

Anna Jaques Hospital; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health's BILH Specialty Care is seeking a frontline office representative to handle patient registration, scheduling, copay collection, and appointment confirmations. You will help set the tone for a positive patient experience and ensure patients receive the right care at the right time.

Requirements include a High School Degree or GED and at least 1 year in a high-volume customer service role.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year in a high-volume customer service role.
• Strong customer service, PC skills, and effective written and verbal communication; ability to multitask.

Responsibilities

• Handle patient registration, scheduling, copay collection, and appointment confirmations.
• Provide friendly, accurate information and coordinate with clinical staff to ensure timely care.

Skills

Customer service

Phone etiquette

Multitasking

Computer skills

Education

High School Diploma or GED

Job description

Beth Israel Lahey Health's BILH Specialty Care is seeking a frontline office representative to handle patient registration, scheduling, copay collection, and appointment confirmations. You will help set the tone for a positive patient experience and ensure patients receive the right care at the right time.

Requirements include a High School Degree or GED and at least 1 year in a high-volume customer service role.