Patient Care Scheduler - Fast-Paced Medical Office

Trinity Employment; Tulsa (OK); On-site; USD 20,000 - 29,000; Full time

Job summary

Trinity Employment Specialists is seeking a Patient Care Coordinator to provide exceptional customer service, handle scheduling, and maintain accurate patient records in a fast-paced medical office.

The role emphasizes communication, attention to detail, and the ability to multitask while delivering compassionate support to patients and staff. Some evening hours may be required based on business needs.

Qualifications

• High school diploma required; medical training certificate helpful but not required.
• Previous medical office or customer service experience preferred.
• Excellent communication and professional demeanor.

Responsibilities

• Answer incoming calls promptly and professionally.
• Monitor appointment voicemails and return calls timely.
• Schedule patient appointments per office guidelines.
• Enter and update patient information in medical records accurately.
• Transfer calls to appropriate staff and notify providers of changes.
• Reschedule appointments due to provider changes and communicate emergencies.
• Follow HIPAA and compliance policies; maintain patient confidentiality.
• Assist other departments as needed.

Skills

Communication

Customer service

Detail orientation

Multitasking

Typing

Medical software

Education

High school diploma

Medical training certificate

Job description

Trinity Employment Specialists is seeking a Patient Care Coordinator to provide exceptional customer service, handle scheduling, and maintain accurate patient records in a fast-paced medical office.

The role emphasizes communication, attention to detail, and the ability to multitask while delivering compassionate support to patients and staff. Some evening hours may be required based on business needs.