Patient Care Scheduler — 80 Hrs/Week, No Weekends

Fairview Health Services; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO/vacation

Safe and Sick Time

Tuition reimbursement

Retirement plan

Job summary

Fairview Health Services in Minneapolis, MN is hiring a Clinic Appointment Coordinator - Scheduler for the Clinics and Surgery Center. This is a full-time 1.0 FTE position (80 hours per two weeks) with benefits eligibility.

Clinic hours are Monday–Friday 7:00 AM–5:30 PM, no weekends. You will support patient check-out, scheduling, follow-up appointments, and communications with the care team, ensuring a patient-centered experience.

Qualifications

• Post HS education or training with basic medical terminology and keyboarding skills.
• 1 year of customer service experience working with the public.

Responsibilities

• Maintains awareness of multiple competing situations and prioritizes to assure patient/guest needs are met, while maintaining a pleasant, friendly demeanor.
• Monitors Care Connect information and intervenes with patient if the care team is delayed, and assists the patient care team as necessary.
• Assure that appropriate interpreter services are present if needed
• Accurately coordinates and schedules follow up and/or future appointments and/or procedures following patient visit with provider.
• Rescheduling appointments: Monitor reschedule list for appointments in a timely manner, contact patient, ensures provider availability, and finalize appointment.
• Communicates effectively with all members of the care team and across departments to ensure patient care process.
• Meets the needs of the patient and involves patient care team and management when necessary

Skills

Customer service

Medical terminology

Typing

Education

Post-secondary education or training

Job description

Fairview Health Services in Minneapolis, MN is hiring a Clinic Appointment Coordinator - Scheduler for the Clinics and Surgery Center. This is a full-time 1.0 FTE position (80 hours per two weeks) with benefits eligibility.

Clinic hours are Monday–Friday 7:00 AM–5:30 PM, no weekends. You will support patient check-out, scheduling, follow-up appointments, and communications with the care team, ensuring a patient-centered experience.