Patient Care & Resource Navigator

CareMaster Medical Services; Griffin (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

CareMaster Medical Services is seeking a dedicated Care Coordinator to streamline patient care and coordinate communication among providers, patients, families, and community resources. You will help patients follow treatment plans, access services, and navigate the healthcare system to improve health outcomes.

Key duties include coordinating care plans, scheduling appointments and referrals, documenting progress, educating families about treatments, and ensuring HIPAA-compliant confidentiality.

Qualifications

• Strong communication and interpersonal skills are essential.
• Organizational and time-management abilities are required.
• Knowledge of healthcare systems and medical terminology is preferred.
• Problem-solving and critical-thinking skills are valued.
• Ability to work with diverse workplace and teams.
• Proficient computer skills are needed.

Responsibilities

• Coordinate patient care plans with healthcare providers and support teams.
• Schedule appointments, follow-ups, and referrals.
• Monitor patient progress and document updates.
• Educate patients and families about treatment plans and resources.
• Advocate for patient needs and continuity of care.
• Maintain confidentiality and HIPAA compliance.
• Communicate with nurses, social workers, and caregivers.

Skills

Strong communication

Interpersonal skills

Organizational skills

Time-management

Healthcare terminology

Computer proficiency

Education

High school diploma or GED

Associate or bachelor’s in healthcare/social work/nursing

Experience in healthcare or social services

Job description

CareMaster Medical Services is seeking a dedicated Care Coordinator to streamline patient care and coordinate communication among providers, patients, families, and community resources. You will help patients follow treatment plans, access services, and navigate the healthcare system to improve health outcomes.

Key duties include coordinating care plans, scheduling appointments and referrals, documenting progress, educating families about treatments, and ensuring HIPAA-compliant confidentiality.