Care Navigator: Link Patients to Care & Community Resources

Graceworks Lutheran Services; United States; On-site; USD 23,598 - 30,362; Full time

Benefits offered by this job

Employer-paid basic life insurance

Long-term disability insurance

403(b) retirement plan

Pet insurance

YMCA and Costco memberships

Job summary

Peninsula Community Health Services is seeking a Care Coordinator to support patients by navigating healthcare systems, coordinating care, and linking them to community resources. The role spans multiple locations including clinics, carceral settings, ER, and community co-locations.

The position focuses on enrollment, eligibility, patient engagement, and social service referrals, with an emphasis on transitions of care, insurance navigation, and performance reporting.

Qualifications

• Must have excellent communication skills.
• Ability to work independently and as part of a team.
• Strong interpersonal and problem-solving skills; time-management and organizational skills.

Responsibilities

• Act as a liaison between patients, caregivers, providers, and community resources to ensure access to clinical services (e.g., Medical, Behavioral Health, Dental and Pharmacy)
• Help patients connect with transportation resources and provide transportation services
• Act as a liaison between patients, caregivers, providers, and community resources to ensure access to social services (e.g., housing, food assistance, and employment)
• Maintain knowledge of community resources appropriate to patients’ needs
• Provide care coordination and ongoing follow‑up to patients, assisting with transitions of care between hospital, community, and outpatient settings
• Support insurance navigation, including Medicare and Medicaid enrollment, and assist patients aging out of parent coverage
• Report performance measures (e.g., patients served, interventions provided, resource connections offered, transportations provided)
• Familiar with using electronic health record (e.g., Athena and NextGen)
• Other duties as assigned

Skills

Communication skills

Teamwork

Time management

Problem-solving

Job description

Peninsula Community Health Services is seeking a Care Coordinator to support patients by navigating healthcare systems, coordinating care, and linking them to community resources. The role spans multiple locations including clinics, carceral settings, ER, and community co-locations.

The position focuses on enrollment, eligibility, patient engagement, and social service referrals, with an emphasis on transitions of care, insurance navigation, and performance reporting.