Care Coordinator & Patient Advocate

Caremaster-Medical-Services,-Inc.; Griffin (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

Caremaster-Medical-Services, Inc. in Griffin, GA seeks a Care Coordinator to bridge patients, families and providers, ensuring treatment plans are followed and services accessed.

You will schedule appointments, monitor progress, educate patients about plan options, and advocate for needs while maintaining confidentiality under HIPAA.

This role emphasizes clear communication, organization, and empathy to improve overall health outcomes across diverse teams.

Qualifications

• High school diploma or GED required.
• Associate’s or bachelor’s degree in healthcare, social work, nursing, or related field preferred.
• Experience in healthcare, case management, customer service, or social services preferred.

Responsibilities

• Coordinate patient care plans with healthcare providers and support teams.
• Schedule appointments, follow-ups, and referrals.
• Monitor patient progress and document updates.
• Educate patients and families about treatment plans and available resources.
• Advocate for patient needs and ensure continuity of care.
• Maintain confidentiality and comply with HIPAA regulations.
• Communicate regularly with nurses, social workers, and caregivers.

Skills

Communication skills

Interpersonal skills

Org & time-management

Healthcare knowledge

Problem-solving

Diversity awareness

Computer proficiency

Education

High school diploma or GED

Associate or Bachelor’s degree in healthcare/related field

Job description

Caremaster-Medical-Services, Inc. in Griffin, GA seeks a Care Coordinator to bridge patients, families and providers, ensuring treatment plans are followed and services accessed.

You will schedule appointments, monitor progress, educate patients about plan options, and advocate for needs while maintaining confidentiality under HIPAA.

This role emphasizes clear communication, organization, and empathy to improve overall health outcomes across diverse teams.