Patient Care Representative

Sentara Health; Virginia; On-site; USD 28,000 - 42,000; Full time

Job summary

Sentara Family Medicine Physicians - Mount Jackson in Broadway, VA is seeking a full-time Patient Care Representative to support patient registration, check-in and check-out, and billing processes. The role includes scheduling appointments, coordinating medical records requests, and warmly greeting patients and visitors.

Primary duties involve answering calls, assisting with co-pays, and ensuring a smooth patient experience at the site.

Qualifications

• High School Diploma required.
• Experience in customer service preferred.

Responsibilities

• Register new and current patients at the site.
• Handle check-in/check-out and collect co-pays.
• Schedule appointments and request medical records.
• Answer phone calls and greet patients.

Skills

Customer service

Phone communication

Registration

Education

High School Diploma

Job description

Sentara Family Medicine Physicians - Mount Jackson is now hiring a full-time Patient Care Representative in Broadway, VA!

Clinic Hours

Monday - Friday 8:00AM - 4:30PM, dayshift.

Overview

As aPatient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

• High School Diploma (Required)

Experience

• Customer service experience (Preferred)

Are you a team player who enjoys variety in your workday and making a difference in the patient experience?

We'd love to hear from you!

Join the Sentara team and grow your career with us!

Keywords

Patient Care Representative, Talroo-Allied Health, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.