Patient Care Representative

Sentara Health; Jackson (MS); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

Educational assistance

401k/403b with employer match

Bonuses potential

Job summary

Sentara Family Medicine Physicians - Mount Jackson is seeking a full-time Patient Care Representative in Broadway, VA. You will handle patient registration, check-in/check-out, co-pays, scheduling, and medical records requests, while greeting patients and answering calls.

High school diploma required; customer service experience preferred. Base pay ranges from $20.24 to $30.25 per hour with potential incentives and comprehensive benefits including medical, dental, vision, 401(k), PTO, and family

Qualifications

• Registration of new and current patients.
• Collection of co-pays and scheduling of appointments.
• Greeting and assisting patients and visitors; answering calls.

Responsibilities

• Complete check-in and check-out processes for patients.
• Assist with requests for medical records and documentation.

Skills

Registration

Check-in/out

Co-pays collection

Scheduling

Medical records requests

Telephone answering

Education

High school diploma

Job description

Overview

Sentara Family Medicine Physicians - Mount Jackson is now hiring a full-time Patient Care Representative in Broadway, VA!

Clinic Hours: Monday - Friday 8:00AM - 4:30PM, dayshift.

Location

Mount Jackson, VA

Shift

First (Days)

Role Description

As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

• High School Diploma (Required)

Experience

• Customer service experience (Preferred)

Are you a team player who enjoys variety in your workday and making a difference in the patient experience?

We'd love to hear from you!

Join the Sentara team and grow your career with us!

Compensation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

EEO and Diversity

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

Location Options

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.