Patient Care Representative

107 Halifax Regional Hospital, Inc.; United States; Vor Ort; USD 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical plan

Dental plan

Vision plan

Time off

Parental leave

Disability plans

Life Insurance

401k with Employer Match

Tuition assistance

Student debt pay down

Pet Insurance

Legal resources

Zusammenfassung

Sentara Clarksville Family Practice seeks a full-time Patient Care Representative for our Float Pool, supporting Clarksville, Chase City, Nathalie, and South Boston locations. Primary duties include patient check-in/out, co-pay collection, appointment scheduling, and medical record requests. Hours are 8:00 AM–5:00 PM, dayshift.

Required: High School Diploma. Customer service experience preferred. The role offers base pay plus incentives and comprehensive benefits as part of Sentara Health’s

Qualifikationen

• High School Diploma required.
• Customer service experience preferred.

Aufgaben

• Register patients and collect co-pays.
• Check-in and check-out patients.
• Schedule appointments and request medical records.
• Answer phones and greet patients.

Kenntnisse

Customer service

Communication

Ausbildung

High School Diploma

Jobbeschreibung

City/State Clarksville, VA Work Shift First (Days)

Overview: Sentara Clarksville Family Practice is now hiring a full-time Patient Care Representative for our Float Pool in Clarksville, VA! This position will provide support across multiple office locations, including Clarksville, Chase City, Nathalie, and South Boston. Clinic Hours Monday - Friday 8:00AM - 5:00PM, dayshift.

As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

• High School Diploma (Required)

Experience

• Customer service experience (Preferred)

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits:

Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!