Patient Care Representative

123 RMH Medical Group, LLC; Mount Jackson (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

401k/403B with employer match

Tuition assistance

Student debt pay down

Job summary

Sentara Health in Mount Jackson, VA, is hiring a full-time Patient Care Representative for dayshift hours (8:00 AM – 4:30 PM). The role focuses on patient registration, check-in/check-out, co-pay collection, appointment scheduling, and records requests, while delivering friendly, efficient service at the Broadway site.

The position requires a High School Diploma and prior customer service experience is preferred. Sentara offers competitive pay and a comprehensive benefits package.

Qualifications

• High School Diploma (Required)
• Customer service experience (Preferred)

Responsibilities

• Register patients and complete check-in/check-out procedures
• Collect co-pays and schedule appointments
• Process requests for medical records and referrals
• Answer phone calls and greet patients and visitors warmly

Skills

Customer service

Education

High School Diploma

Job description

City/State Mount Jackson, VA Work Shift First (Days) Overview:

Sentara Family Medicine Physicians - Mount Jackson is now hiring a full-time Patient Care Representative in Broadway, VA! Clinic Hours Monday - Friday 8:00AM - 4:30PM, dayshift. Overview As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Are you a team player who enjoys variety in your workday and making a difference in the patient experience? We'd love to hear from you! Join the Sentara team and grow your career with us!

Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office

Education

High School Diploma (Required)

Experience

Customer service experience (Preferred)

Compensation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits

Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

About Sentara Health

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!