Patient Care Representative

Sentara Health; Charlottesville (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, life and-dis1

401(k)/403(b) with employer match

Paid time off

Paid parental and military leave

Educational assistance or student loan

Voluntary benefits

Job summary

Sentara Health is seeking a Patient Care Representative in Charlottesville, VA to support the registration process and patient flow at SMG Blue Ridge Internal Medicine. The role includes check-in/check-out duties, collecting co-pays, scheduling, and handling medical records requests while greeting patients and visitors with a friendly demeanor.

Requires a High School Diploma; customer service experience is preferred.

Qualifications

• High School Diploma required.
• Customer service experience preferred.

Responsibilities

• Register new and current patients at the site.
• Perform check-in and check-out duties, including co-pays.
• Schedule appointments and request medical records.
• Answer phone calls and greet patients and visitors.

Skills

Customer service

Education

High School Diploma

Job description

SMG Blue Ridge Internal Medicine is hiring a full-time Patient Care Representative in Charlottesville, VA!

Clinic Hours

Monday - Friday, 8:00AM - 5:00PM, dayshift.

Overview

As aPatient Care Representativewith Sentara, you will be responsible for registration process of new and current patients at the site.

Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

• High School Diploma (Required)

Experience

• Customer service experience (Preferred)

Are you a team player who enjoys variety in your workday and making a difference in the patient experience?

We'd love to hear from you!

Join the Sentara team and grow your career with us!

Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Sentara offers a comprehensive benefits package,

• medical, dental, vision, life and disability insurance
• 401(k)/403(b) with employer match
• paid time off (vacation, sick time, and holidays)
• paid parental and military leave
• educational assistance or student loan repayment
• voluntary benefits