Patient Care Advocate - Day Shift, Front Desk & Scheduling

123 RMH Medical Group, LLC; Mount Jackson (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

401k/403B with employer match

Tuition assistance

Student debt pay down

Job summary

Sentara Health in Mount Jackson, VA, is hiring a full-time Patient Care Representative for dayshift hours (8:00 AM – 4:30 PM). The role focuses on patient registration, check-in/check-out, co-pay collection, appointment scheduling, and records requests, while delivering friendly, efficient service at the Broadway site.

The position requires a High School Diploma and prior customer service experience is preferred. Sentara offers competitive pay and a comprehensive benefits package.

Qualifications

• High School Diploma (Required)
• Customer service experience (Preferred)

Responsibilities

• Register patients and complete check-in/check-out procedures
• Collect co-pays and schedule appointments
• Process requests for medical records and referrals
• Answer phone calls and greet patients and visitors warmly

Skills

Customer service

Education

High School Diploma

Job description

Sentara Health in Mount Jackson, VA, is hiring a full-time Patient Care Representative for dayshift hours (8:00 AM – 4:30 PM). The role focuses on patient registration, check-in/check-out, co-pay collection, appointment scheduling, and records requests, while delivering friendly, efficient service at the Broadway site.

The position requires a High School Diploma and prior customer service experience is preferred. Sentara offers competitive pay and a comprehensive benefits package.