Patient Care Rep - Multi-Clinic Float

Pulmonary Associates of Richmond; Richmond (VA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k)

Dental insurance

Vision insurance

Paid time off

Life insurance

Flexible spending accounts

Employee referral program

Short/Long disability insurance

PTO (paid time off)

Retirement plan

Job summary

Pulmonary Associates of Richmond (PAR) is seeking a dedicated Patient Care Representative Float to support multiple Richmond area locations, including Boulders, Waterford, and Colonial Heights. This full-time role offers weekly pay and opportunities to grow within a team‑oriented practice focused on quality patient care.

Key duties include greeting patients, entering demographic and insurance data, scheduling follow-ups, and coordinating with medical staff while maintaining HIPAA privacy and

Qualifications

• High School Diploma or equivalent required.
• At least 1 year front desk experience in medical practice or 1 year of customer service experience preferred.

Responsibilities

• Greet patients and instruct on the Phreesia pad usage.
• Float to multiple Southside locations as needed.
• Enter demographic and insurance data in the patient record and acknowledge patients in Allscripts.
• Scan financial paperwork and insurance cards.
• Obtain referrals when required.
• Check out patients in Allscripts and schedule follow-up appointments and tests.
• Complete order forms and give clear instructions to patients.
• Call patients to schedule or reschedule appointments.
• Perform daily administrative tasks and manage patient messages in EMR.

Skills

Front desk experience

Customer service

HIPAA compliance

Data entry

Education

High School Diploma or equivalent

Tools

Phreesia pad

Allscripts

EMR systems

Job description

Pulmonary Associates of Richmond (PAR) is seeking a dedicated Patient Care Representative Float to support multiple Richmond area locations, including Boulders, Waterford, and Colonial Heights. This full-time role offers weekly pay and opportunities to grow within a team‑oriented practice focused on quality patient care.

Key duties include greeting patients, entering demographic and insurance data, scheduling follow-ups, and coordinating with medical staff while maintaining HIPAA privacy and