Patient Care Navigator – Float, Multi-Location, Weekly Pay

Automatic Data Processing, Inc.; Richmond (VA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

401(k)

Employee assistance program

Flexible spending accounts

Employee referral program

Health insurance

Short-term and long-term disability保险

Accidental disability & dismemberment

Critical Illness

Life insurance

Paid time off

Vision insurance

WEEKLY PAY

Job summary

Pulmonary Associates of Richmond in Richmond, VA is seeking a dynamic and enthusiastic full-time Patient Care Representative Float who will float between our Boulders, Waterford, and Colonial Heights PAR locations as needed. Enjoy weekly pay with the opportunity to grow in a team-oriented work environment.

Pay: $17.50-$20.00 an hour based on experience. Responsibilities include greeting patients, data entry in Allscripts, using Phreesia, and coordinating referrals and appointments.

Qualifications

• High School Diploma or equivalent.
• One year of front desk experience in medical practice or one year of customer service experience is preferred.

Responsibilities

• Greet patients and instruct them on the use of the Phreesia pad.
• Float to multiple Southside locations as needed.
• Enter demographic and insurance data on all patients and acknowledge patients in Allscripts.
• Scan financial paperwork and insurance cards.
• Obtain referrals when required.
• Check patient out in Allscripts.
• Schedule follow up appointment and tests.
• Complete order forms and give instructions to the patients.
• Call patients to schedule / reschedule appointments.
• Complete daily administrative tasks: mail appointment reminders and paperwork, scan, index and distribute faxes in EMR, check and respond to patient messages in EMR, fax patient paperwork to DME companies, etc.
• EMR maintenance: fax daily notes to other physicians from output queue, fax LabCorp orders from lab queue and clear orders out of results tab
• Assist Medical Assistants with daily workload as time permits.
• In Sleep Lab - Assist with filling sleep study beds when there is a last-minute cancellation
• Adhere to Pulmonary Associates’ standards of excellent customer service to patients, caregivers, providers, coworkers, and those outside of Pulmonary Associates
• Adhere to HIPAA policies and procedures to protect patient privacy and security.
• Perform other duties as assigned by provider, supervisor or member of Administration – for example, cross trained to perform patient check in and / or check out during clinic.

Skills

Front desk experience

Customer service

Education

High School Diploma or equivalent

Tools

Allscripts

Phreesia

Job description

Pulmonary Associates of Richmond in Richmond, VA is seeking a dynamic and enthusiastic full-time Patient Care Representative Float who will float between our Boulders, Waterford, and Colonial Heights PAR locations as needed. Enjoy weekly pay with the opportunity to grow in a team-oriented work environment.

Pay: $17.50-$20.00 an hour based on experience. Responsibilities include greeting patients, data entry in Allscripts, using Phreesia, and coordinating referrals and appointments.