Patient Care & Registration Specialist | Front Desk Hero

Fast Pace Health; Greenbrier (AR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical insurance

Dental insurance

Vision insurance

Work-Life balance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to deliver friendly, patient-focused front desk support. You will register and discharge patients, collect insurance information, and assist with billing processes while coordinating with clinical staff.

The role requires strong customer service, basic MS Office skills, and knowledge of medical insurance practices. A high school diploma is required, with CPR/clinical training a plus.

Qualifications

• High school diploma or equivalent required; CPR or relevant certification may be preferred.
• Experience in medical office settings and insurance processes is a plus.
• Proficient with basic PC skills and MS Office applications; strong communication is essential.

Responsibilities

• Greet, register, and discharge patients with exceptional Customer Service.
• Input patient demographics and insurance details accurately at registration.
• Verify and update patient insurance and collect co-pays or self-pay amounts.
• Maintain knowledge of insurance plans, co-pays, deductibles, and coverage limits.
• Coordinate medical records and support cross-training for back-office tasks.

Skills

Customer Service

Medical Terminology

Insurance Knowledge

Front Desk

MS Outlook

MS Word

Education

High School Diploma or equivalent

Tools

MS Office

Billing Software

EHR

Job description

Fast Pace Health is seeking a Patient Care Specialist to deliver friendly, patient-focused front desk support. You will register and discharge patients, collect insurance information, and assist with billing processes while coordinating with clinical staff.

The role requires strong customer service, basic MS Office skills, and knowledge of medical insurance practices. A high school diploma is required, with CPR/clinical training a plus.