Patient Care Programs Coordinator

Ohio State University Physicians; Columbus (OH); On-site; USD 29,000 - 44,000; Full time

Job summary

Ohio State University Physicians seeks a detail-oriented coordinator to bridge physician offices, clinics, and patients. You will schedule appointments, manage patient data, and support care teams with concise summaries and standardized documentation.

Responsibilities include coordinating referrals, tracking outcomes, and assisting patients with resources related to medical care, insurance, and social needs. This role emphasizes patient-centered care and collaboration across departments.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service or medical experience preferred.
• Strong written and verbal communication; able to handle confidential information with care.

Responsibilities

• Coordinate between physicians' offices, clinics, and patients to schedule appointments and referrals.
• Maintain and track patient data, appointments, and interactions in the system.
• Prepare concise patient summaries for the care team and document recommendations per care guidelines.
• Collaborate with teams to identify gaps in patient outcomes and support continuous quality improvement.
• Assist patients and families with resources related to medical care, insurance, and social needs.
• Support scheduling, transportation coordination, and linkage to other providers as needed.

Skills

Customer service

Verbal and written communication

Interpersonal skills

Education

High School diploma or equivalent

Tools

MS Office

Job description

Ohio State University Physicians seeks a detail-oriented coordinator to bridge physician offices, clinics, and patients. You will schedule appointments, manage patient data, and support care teams with concise summaries and standardized documentation.

Responsibilities include coordinating referrals, tracking outcomes, and assisting patients with resources related to medical care, insurance, and social needs. This role emphasizes patient-centered care and collaboration across departments.