Patient Care Coordination Specialist (HIV Services)

The Ohio State University Physicians, Inc.; Columbus (OH); On-site; USD 29,000 - 43,000; Full time

Job summary

The Ohio State University Physicians, Inc. is seeking a patient services coordinator to link physician offices, clinics, hospital departments and patients, ensuring timely appointments and smooth referrals across the organization.

The role emphasizes data management, coordinating multidisciplinary planning, and providing resources to patients while maintaining confidentiality and a high level of customer service.

Qualifications

• High School diploma or equivalent required.
• Minimum one year of customer service or medical experience.
• Must be able to handle confidential information.

Responsibilities

• Serve as a coordinator between physician offices, clinics, departments and patients.
• Maintain the assigned number of patient cases and track data.
• Prepare concise patient summaries and document care recommendations.
• Identify barriers to appointments and assist with referrals and resources.
• Collaborate with care teams to improve patient outcomes and process quality.

Skills

Customer service

MS Office

Medical experience

Education

High School diploma or equivalent

Tools

MS Office

Job description

The Ohio State University Physicians, Inc. is seeking a patient services coordinator to link physician offices, clinics, hospital departments and patients, ensuring timely appointments and smooth referrals across the organization.

The role emphasizes data management, coordinating multidisciplinary planning, and providing resources to patients while maintaining confidentiality and a high level of customer service.