Patient Care Administrative Assistant

Ohio State University Physicians; Columbus (OH); On-site; USD 25,000 - 38,000; Full time

Job summary

Ohio State University Physicians in Columbus, OH is seeking an Office Assistant to handle patient communications, scheduling, and administrative support across outpatient clinics. You will be the first point of contact for patients, scheduling appointments and coordinating with referring physicians to ensure seamless care.

This role requires a High School diploma, 2+ years in a health care environment, knowledge of medical terminology and CPT/ICD coding, and strong computer skills (MS Word,

Qualifications

• High School diploma or equivalent with 2+ years in healthcare or related field.
• Knowledge of ICD-9/ICD-10 & CPT coding.
• Strong verbal and written communication, and customer service experience.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Answer incoming calls, relay messages, schedule clinical appointments and communicate with referring offices.
• Schedule appointments using computerized systems and coordinate medical records.
• Coordinate with departments to ensure physician coverage for procedures.
• Maintain physician calendars and arrange meetings as required.
• Schedule tests and obtain pre-certifications from insurers.
• Schedule laboratory tests and communicate preparation to patients.
• Prepare paperwork for patients and anticipate their needs.
• Maintain and organize patient charts and confidential files.
• Monitor office supplies and support department operations.
• Perform other duties or special projects as assigned.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Problem solving

Education

High School diploma

Tools

MS Word

Excel

Access

PowerPoint

Job description

Ohio State University Physicians in Columbus, OH is seeking an Office Assistant to handle patient communications, scheduling, and administrative support across outpatient clinics. You will be the first point of contact for patients, scheduling appointments and coordinating with referring physicians to ensure seamless care.

This role requires a High School diploma, 2+ years in a health care environment, knowledge of medical terminology and CPT/ICD coding, and strong computer skills (MS Word,