Patient Care Phlebotomist & Front Desk Specialist

One Medical; Silver Spring (MD); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental and Vision plans

401K match

Paid time off cash outs

Job summary

One Medical in Silver Spring, MD is hiring a Phlebotomist/Front Desk (Patient Care Specialist) to deliver venipuncture and clinical support while creating an exceptional patient experience. You’ll be the first point of contact, ensure lobby look on brand, and collaborate with providers and the care team.

The role emphasizes empathy, clear communication, and teamwork. Requirements include at least 6 months of related experience, strong customer service, and a high school diploma.

Qualifications

• Experience with clinical support and patient interaction.
• Strong customer service and communication skills.
• Ability to work collaboratively with healthcare teams.

Responsibilities

• Perform venipuncture and clinical support tasks.
• Greet patients and manage front desk duties with professionalism.
• Assist with scheduling, billing follow-up, and outreach as needed.
• Maintain in-office infection control and supply inventories.
• Support providers and virtual medical team with clerical tasks.

Skills

Venipuncture

Customer service

Communication

Teamwork

Tools

EMR System

Job description

One Medical in Silver Spring, MD is hiring a Phlebotomist/Front Desk (Patient Care Specialist) to deliver venipuncture and clinical support while creating an exceptional patient experience. You’ll be the first point of contact, ensure lobby look on brand, and collaborate with providers and the care team.

The role emphasizes empathy, clear communication, and teamwork. Requirements include at least 6 months of related experience, strong customer service, and a high school diploma.