Patient Care & Pharmacy Support Specialist

Lincare Holdings; Lexington (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Lincare Holdings in Lexington, KY is seeking a customer-focused professional to handle inbound and outbound calls, educate customers about products and services, and support compliance with physician orders. The role involves data entry, order processing, and maintaining accurate patient demographics within a computerized system.

Experience with basic pharmacy terminology and completing documentation is preferred; training and advancement opportunities are available.

Qualifications

• High School Diploma or GED required; 1–3 months related experience or training may be acceptable.
• Computer entry skills required to document calls and enter orders.
• Licensing requirements may apply depending on location for specific duties.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer needs for additional products/services and education on offerings.
• Documents calls and enters customer orders in the computerized system.
• Verifies and updates demographic information in records.
• Reads and analyzes patient orders and pharmacy terminology to support accuracy.
• Assists in training employees and supports coworkers.

Skills

Customer service

Communication

Multi-tasking

Documentation

Education

High School Diploma / GED

1–3 months related experience or training

Tools

Computer entry

Job description

Lincare Holdings in Lexington, KY is seeking a customer-focused professional to handle inbound and outbound calls, educate customers about products and services, and support compliance with physician orders. The role involves data entry, order processing, and maintaining accurate patient demographics within a computerized system.

Experience with basic pharmacy terminology and completing documentation is preferred; training and advancement opportunities are available.