Optical Sales Specialist — Eye Care

EyeCare Partners; Hiawatha (KS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401k and employer matching

Paid time off

Job summary

EyeCare Partners is seeking an Optical Technician to enhance Total Patient Experience while driving retail sales. You will dispense and fit glasses and contacts based on prescriptions from Optometrists and Ophthalmologists, connecting patient needs to available goods and services.

The role requires frame selection, lens recommendations, and precise measurement collection; travel to other locations may be required, with a focus on customer service and medical support.

Qualifications

• Minimum 1 year in a role interacting with customers/patients or equivalent
• Experience in a medical office or ophthalmic setting preferred
• Background check as required by state
• Proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend lenses, coatings and frames to suit patient needs
• Collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, pantoscopic tilt
• Dispense patient orders and repair/adjust frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer interaction

Sales

Communication

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optical Technician to enhance Total Patient Experience while driving retail sales. You will dispense and fit glasses and contacts based on prescriptions from Optometrists and Ophthalmologists, connecting patient needs to available goods and services.

The role requires frame selection, lens recommendations, and precise measurement collection; travel to other locations may be required, with a focus on customer service and medical support.