Patient Care Operations Specialist

AdaptHealth; Louisville (KY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid time off and holidays

Employee stock purchase plan

Job summary

AdaptHealth in Louisville, KY is seeking an Operations Specialist to support patient care and drive operational excellence. You will improve workflows, verify insurance, and manage orders while collaborating with teams to meet quality metrics.

Key responsibilities include navigating EMR systems, maintaining HIPAA compliance, and safely delivering home medical equipment to patients. A positive attitude, strong communication, and the ability to multi-task are essential for success in this role.

Qualifications

• High School Diploma required; related associate degree preferred.
• Valid and unrestricted driver’s license.
• Minimum 1 year of related work experience.
• Experience with healthcare settings or Medicare environment is a plus.
• Excellent communication, analytical, and multitasking abilities.

Responsibilities

• Support regional operations through workflow improvement and training.
• Process insurance verifications, authorizations, and order accuracy.
• Navigate EMR systems to enter and track patient data.
• Identify workflow inefficiencies and implement improvements.
• Ensure HIPAA compliance and patient data integrity.
• Safely operate company vehicles for equipment delivery.
• Assist with training materials and cross-functional support.
• Deliver equipment to patients and provide setup education.

Skills

Driver's license

Multitasking

Communication skills

Analytical thinking

Microsoft Office

Education

High School Diploma

Associate’s degree in a related field

Tools

EMR systems

Insurance verification software

Job description

AdaptHealth in Louisville, KY is seeking an Operations Specialist to support patient care and drive operational excellence. You will improve workflows, verify insurance, and manage orders while collaborating with teams to meet quality metrics.

Key responsibilities include navigating EMR systems, maintaining HIPAA compliance, and safely delivering home medical equipment to patients. A positive attitude, strong communication, and the ability to multi-task are essential for success in this role.